About this Training

The International Mediation and Arbitration Centre (IMAC) held an Introductory Mediation Training, on January 9-10, 2025, in Lahore. The two-day program aimed at familiarizing participants with the core principles and essential techniques of mediation. This training served as a crucial step toward cultivating a new generation of individuals equipped with foundational skills for effective dispute resolution, thereby promoting peaceful and collaborative alternatives to traditional litigation within Pakistani society.

In an era where court systems faced increasing backlogs and the need for more amicable and efficient dispute resolution mechanisms was paramount, mediation emerged as a powerful solution. This introductory course was specifically crafted to provide participants with a solid understanding of what mediation entailed, how it functioned, and its myriad benefits across various conflict scenarios.

Over the course of two intensive days, participants engaged in a comprehensive curriculum designed to build their understanding and practical skills in mediation. The training began with an exploration of conflict and dispute resolution, examining the nature and forms of conflict and the limitations of adversarial approaches, thereby setting the stage for introducing mediation as a transformative, interest-based process. Participants then delved into the core principles of mediation, including neutrality, impartiality, confidentiality, voluntary participation, and the empowerment of parties—alongside a thorough discussion of the ethical considerations essential to mediator conduct.

A step-by-step walkthrough of the mediation process followed, covering stages from initial contact and preparation to opening statements, information gathering, issue identification, option generation, negotiation, and the drafting of mutually acceptable settlements. A major focus of the program was the development of essential mediation techniques such as active listening, effective questioning, reframing, managing emotions, building rapport, and generating creative solutions.

Additionally, the training emphasized communication skills vital to conflict resolution, including the interpretation of non-verbal cues, empathetic listening, and the ability to articulate clearly and calmly under pressure. To reinforce this learning, the program incorporated role-playing and practical exercises simulating a range of disputes—commercial, family, and community—providing participants with a safe, guided environment to apply their skills and receive feedback from experienced trainers.

Ultimately, the Introductory Mediation Training did more than just impart knowledge; it fostered a transformative shift in how participants approached conflict. By equipping them with foundational skills for effective dispute resolution, the program directly contributed to promoting peaceful alternatives to lengthy and often acrimonious litigation. The participants, upon completion, were better prepared to manage conflicts in their personal and professional lives, encourage mediated settlements, and advocate for the use of mediation. This collective effort significantly advanced the adoption and effective utilization of mediation for better conflict management, contributing to a more harmonious and efficient system of justice delivery in Pakistan.

Key Highlights

• In-depth understanding of mediation principles and processes.
• Hands-on role-play sessions to build practical skills.
• Led by certified mediators and legal experts.
• Emphasis on communication, negotiation, and active listening.
• Explores the legal and ethical framework of mediation.
• Ideal for lawyers, judges, and dispute resolution professionals.